Two weeks later I was finally given a solution that I would like to pass along to anyone having this same Microsoft Outlook 2010 upgrade problem. Eventually I gave up on Microsoft support, uninstalled Office 2010 and just reinstalled 2007. But, alas, Outlook was the only program I could not opt out of. Hypothetically I could have just upgraded everything except Outlook 2007. There is an option when installing Office 2010 to customize the upgrade process to only upgrade certain programs.
He went through my computer and deleted any remnants of legacy versions of Office, and spent hours doing who knows what else, but to no avail. Running Outlook in Safe Mode allowed me to do my work, but I had to remember to use Safe Mode every time I started Outlook and none of the customization I'd done to my preferences was functional.Īfter struggling with this problem for hours, I got in touch with Microsoft tech support. I was able to get Outlook to open by starting in Safe Mode (which you can do by holding down the Control key on your keyboard as you start Outlook). I had no idea what the message meant, but it could not be ignored.
It seemed like a routine upgrade process until I tried to open Outlook 2010 and was greeted with a message saying something along the lines of ' Please wait while Windows Configures Microsoft Office Single Image 2010.' A couple weeks ago I upgraded from Microsoft Office 2007 to Microsoft Office 2010-at least I tried to upgrade.
